Customer Happiness Officer

Customer Happiness Officer

Position

Customer Happiness Officer


Requirement

  1. Good at communication skills, both written and verbal (English and Bahasa)
  2. Comfortable speaking to any strangers
  3. Preferably based in Yogyakarta
  4. Have previously worked in Service Industry or Have Hospitality/Tourism academic background is a plus point


Description

  1. Great understanding of product knowledge
  2. Attending to customers enquires, feedbacks and complains
  3. Going extreme extend to make customers happy and satisfied
  4. Attending to calls as well as online support chat
  5. Recording reports and keep track of all cases
  6. Following up any pending case and resolve them at the fastest, earliest possible time


Salary and Benefit

  • Competitive Salary
  • Free Lunch
  • Company outing
  • Flexible working hours
  • Insurance
  • Opportunity to work with our international team based on Singapore, Thailand, Philippines, and Indonesia


Deadline

24/03/2016


How To Apply


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